Q: What is the cost of GiveDirect?
A: Visa and MasterCard transactions are free and the entire amount of the donation is
passed through to you. American Express transactions carry a 2.85% transaction fee.
Setting up the standard GiveDirect form is free. Setting up a custom form carries a
one-time setup fee of $150.
Q: What do I get with the custom form?
A: The custom form carries the following options: logo, background color or
image, font face and color, link color, program drop-down menu, and bonus text field.
Q: Does the form allow my donor to make a tribute gift?
A: Yes, the option to make a gift in honor of or in memory of someone is built
into the form and cannot be removed.
Q: Can I set up recurring contributions with this form?
A: Yes. The donor can select the option to make their donation recurring monthly
or recurring quarterly. Recurring contributions are run on the 15th of each month.
Q: What will my donors see on their credit card statements?
A: GiveDirect is what appears on the donor's statement.
Q: How am I notified of donations?
A: You have an administration web site where you can view your donations and
deposits, and you will receive an email as soon as a donation is made.
Q: When do I receive my donations from Local Independent Charities of America?
A: Deposits are sent via EFT once a month, usually around the 20th of the month,
for the previous month's donations. Your contact will receive an email when the deposit
hits your bank account. We do not send any paper reports. You must use your
administration web site to do the reconciliation.
Q: The default payment options on the form are Credit Card,
Check, and Securities. Can I remove Check or Securities if I want to?
A: Yes.
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